What we build
- ERP for MSMEs and manufacturers: purchase, production, stock, dispatch, accounts sync and reporting, sized for a plant in an MIDC area rather than for a multinational.
- CRM and sales systems: enquiry to quotation to order, with follow-up reminders, WhatsApp and email logs and pipeline reports.
- Billing and invoicing: GST-compliant invoices, e-invoicing and e-way bill APIs, credit tracking and Tally export.
- Inventory and warehouse: multi-location stock, batch and expiry tracking, barcode scanning and reorder alerts.
- Workflow and approval systems: leave, expense, purchase approvals, quality checks and job cards, with an audit trail of who did what and when.
- Portals: dealer, vendor, student, patient and customer portals over your existing data.
- Modernisation: replacing an Excel, Access or ageing desktop system with a web system, with the old data migrated.
Our own business suite, RightSutra, covers billing, stock, restaurant operations, analytics, payroll, hotel management and surveillance as seven modules on one platform. When a client's need fits one of those modules we say so; when it does not, we build custom on the same NestJS, React and PostgreSQL foundations.
Custom or off-the-shelf?
Buy when your process is standard and the product's roadmap matches yours. Build when the process is your competitive edge, when you are paying for ten seats to use three features, or when the integrations you need do not exist. We go through the decision in Custom ERP vs off-the-shelf.
Integrations and data migration
Most custom systems in India have to talk to Tally, the GST portal, a UPI or card gateway, SMS and WhatsApp, and often a weighbridge, barcode printer or biometric device. We scope integrations as line items so you can see what each one costs.
Data migration is the part everyone underestimates. We map the old fields to the new, clean duplicates, run a trial import, reconcile stock and ledger totals with your accountant, then run the final cut-over on a weekend.
How a project runs
Custom software follows our eight-step process. Requirements is the longest step here: we walk the floor, sit at the billing counter and read the registers to learn the real process, including the exceptions. Planning fixes modules, milestones and stack. Design produces screen prototypes your staff can react to.
Development ships working modules in sprints, usually starting with the one that hurts most. Testing includes parallel runs against the old system. Deployment is a planned cut-over with data migrated. Training is role by role, in Hindi or Marathi where needed. Support keeps the system moving with your business.
What it costs
As a rough guide for custom business software in India:
| System | Indicative range | Typical timeline |
|---|---|---|
| Single-module system (billing, CRM or inventory) | ₹2 to 5 lakh | 2 to 4 months |
| MSME ERP (4 to 6 modules) | ₹3 to 12 lakh | 4 to 9 months |
| Portal over existing data | ₹2 to 6 lakh | 2 to 4 months |
The real figure depends on scope: modules, user roles, integrations, reports and how much legacy data has to be migrated. We quote per module where we can, so you can start small and add. For a detailed breakdown see Custom software development cost in India and ERP for small manufacturers and MSMEs in India.
Why a company in Gondia and Nagpur
Custom software is mostly about understanding a process, and that is easier in person. For clients in Vidarbha we visit the plant, the godown or the office for requirements, testing and training. We work Monday to Saturday, 9 am to 7 pm IST, so a support call is answered in your working hours.
Clients elsewhere in India and abroad get the same process remotely, with screen-shared walkthroughs instead of site visits. Because we build and run RightSutra ourselves, we carry the habits of a product company into client work: backups, monitoring, upgrades and documentation are not afterthoughts.
What to check before you commission custom software
- Will you get the source code and the database, with a written statement of ownership?
- Is there a per-module scope with acceptance criteria, or one vague total?
- How is data migration priced, and who reconciles the totals?
- What is the support arrangement after launch: hours, response time, cost?
- Can the vendor show you a system of similar size that has been in use for over a year?
Related work
- Retail point of sale. A local retail chain needed billing, inventory and live sales numbers in one system. We built a POS with inventory tracking, sales analytics and card payments on React, Node.js, PostgreSQL, Redis and the Stripe API.
- Learning platform for 10,000+ students. An educational institution needed a learning system that would scale past ten thousand students. We built an LMS with live video classes, assignment management and progress tracking on Next.js, MongoDB, WebRTC, AWS S3 and Socket.io.
More on the portfolio.
Start a project
Tell us what process is breaking, what you use today and how many people would use the new system. We will reply with questions, then a module-by-module scope and price. Contact us, call +91 82630 93672 or write to info@sailright.tech.
